Wellcome to National Portal
Main Comtent Skiped

Citizen Charter

Sl

Service Name

Maximum Time

Required Documents

Place to get Application Form

Service Charge and Payment method

Name of responsible Person with Contact Details

Appleate Authority with Contact Details

1

2

3

4

5

6

7

8

1.

Water Connection/ Reconnection/ Transfer

15 Days

Application in prescribed Form, Road Cutting Permission

Water Supply Section

0.5 Inch: 1500/-

0.75 Inch: 2000/-

1 Inch: 3000/-

1.5 Inch: 6000/-

2 Inch: 10000/-

Fee Payment in the Pourashava Account (+ VAT)

Md. Abul Kashem

Assistant Engineer (Water)

Water Supply Section

Cell: 01711-191859

Email: callcentrekp@gmail.com

 

Anwar Ali

Mayor

Cell: 01711-334458

Email: anwarali.kpbd@gmail.com

2.

Building Plan Approval Form

At once

Verbal deman

Engineering Section

BDT 1000 deposit in Pourashava Account

Md. Salam uddin

Work Assistant

Engineering Section

Cell: 01736-678743

Email: callcentrekp@gmail.com

3.

Building Plan Approval

60 Days

Application in prescribed form, Land Ownership Certificate, Plan of the proposed building

Engineering Section

Depends on building category and floor space, Fee Payment in the Pourashava Account (+ VAT)

Md. Rabiul Islam

Executive Engineer

Engineering Department

Cell: 01720-536444

Email: xenrabiul@gmail.com

4.

No Objection Certificate (NOC)

7 Days

Application in prescribed form

Survey Section

BDT 2000 deposit in Pourashava Account (+ VAT)

Md. Abdul Mannan

Surveyor

Survey Section

Cell: 01717-006282

Email: callcentrekp@gmail.com

5.

Contractor Works Certificate

2 Days

Application from the Contractor in his Lettehead Pad

Engineering Section

BDT 1000 deposit in Pourashava Account (+ VAT)

Md. Salam uddin

Work Assistant

Engineering Section

Cell: 01736-678743

Email: callcentrekp@gmail.com

6.

Complaint regarding Street Light

15 days

Plain Application/ knocking in the Call Centre

Street Light Section

Free

Sabina Islam

Sub-Assistant Engineer (Electric)

Street Light Section

Cell: 01733-159000

Email: sabinamita99@gmail.com

7.

Grave Pucca

1 Days after Approval

Plain Application

Engineering Section

Burried 1,70,000/-

Advance  2,25,000/-

Fee deposit in Pourashava Account (+ VAT) 

Md. Rabiul Islam

Executive Engineer

Engineering Department

Cell: 01720-536444

Email: xenrabiul@gmail.com

8

Auditorium Rent

1 Day

Plain Paper Application

Engineering Section

Municipal Auditorium

G.F- BDT 8000/-

1st Floor- BDT 10000/-

Town Hall- BDT 2500/-

Fee deposit in Pourashava Account (+ VAT) 

Md. Salam uddin

Work Assistant

Engineering Section

Cell: 01736-678743

Email: callcentrekp@gmail.com

9

Citizenship Certificate

1 Day

Application in prescribed form

Call Centre

BDT 20/-

Fee deposit in Pourashava Account (+ VAT)

Md. Golam Sarwar

Head Assistant (in-charge)

General Section

Cell: 01775-054275

Cell:callcentrekp@gmail.com

10

Landless Certificate

7 Days

Application in prescribed form

Call Centre

BDT 100/-

Fee deposit in Pourashava Account (+ VAT)

Md. Golam Sarwar

Head Assistant (in-charge)

General Section

Cell: 01775-054275

Cell:callcentrekp@gmail.com

11

Different type of Certificate

1 Day

Application in prescribed form

Call Centre

Municipal council approved fee

Fee deposit in Pourashava Account (+ VAT)

Md. Golam Sarwar

Head Assistant (in-charge)

General Section

Cell: 01775-054275

Cell:callcentrekp@gmail.com

12

Contractor Payment Certificate

1 Day

Application in prescribed form

Engineering/ Accounts Section

BDT 500/-

Fee deposit in Pourashava Account (+ VAT)

Md. Abul Kalam Azad

Accounts Officer

Accounts Section

Cell: 01718-187768

Email:callcentrekp@gmail.com

13

Shalish/Dispute Resolve

General-5 Days

Divorce-90 Days

Plain paper application with necessary documents

General Section

Application fee-BDT 100/-

Other fee-according to Pourashava Model Tax Schedule 2014 (+ VAT)

Md. Salamot Ali

Case-Assistant

General Section

Cell: 01724-710661

Email:callcentrekp@gmail.com

14

Holding Tax Payment

1 Day

Holding Tax Bill

Tax Collection Section

According to Pourashava Model Tax Schedule 2014

Fee deposit in Pourashava Account/ Bank Account

Md. Abdul Mannan

Tax Collector (In-charge)

Tax Collection Section

Cell: 01735-224139

Cell: callcentrekp@gmail.com

15

Business related License

3 Days

Application in prescribed form with supporting documents

License Section

According to Pourashava Model Tax schedule 2014

Deposit in Pourashava Account (+VAT)

Md. Rafiqul Islam (Labu)

License Inspector (In-charge)

License Section

Cell: 01710-118470

Email: callcentrekp@gmail.com

16

New Holding Opening

7 Days 

Plain paper application with ownership documents

Assessment Section

According to Pourashava Model Tax schedule 2014

Deposit in Pourashava Account (+VAT)

Md. Aman Ullah

Tax Assessor

Assessment Section

Cell: 01718-248880

Email:callcentrekp@gmail.com

17

Holding Separation/ Name replacement

7 Days

Plain paper application with ownership documents

Assessment Section

According to Pourashava Model Tax schedule 2014

Deposit in Pourashava Account (+VAT)

Md. Aman Ullah

Tax Assessor

Assessment Section

Cell: 01718-248880

Email:callcentrekp@gmail.com

18

Birth Registration & Certificate

1 Day

Application in prescribed Form

Call Centre/Women's Corner

Govt. fee deposit in Pourashava Account

Md. Abdur Rahim

Sanitary Inspector

Public Health Section

Cell: 01718-552606

Email: callcentrekp@gmail.com

19

Death Registration & Certificate

1 Day

Application in prescribed Form

Call Centre/Women's Corner

Govt. fee deposit in Pourashava Account

Md. Abdur Rahim

Sanitary Inspector

Public Health Section

Cell: 01718-552606

Email: callcentrekp@gmail.com

20

Food License, Hotel, Restaurent, Bekary, etc  License

3 Days 

Application in prescribed form with supporting Documents

Public Health Section

NOC: BDT 1000/-

Premises: BDT 500/-

কষাই লাইসেন্সঃ BDT 500/-

Fee deposit in Pourashava Account (+ VAT)

Md. Abdur Rahim

Sanitary Inspector

Public Health Section

Cell: 01718-552606

Email: callcentrekp@gmail.com

21

Primary Health Service/EPI

According to need/ Dose Schedule

Govt. procedure

Public Health Section

Free

Md. Abdur Rahim

Sanitary Inspector

Public Health Section

Cell: 01718-552606

Email: callcentrekp@gmail.com

22

Food Safety Inspection

1 Day

Plain Application/ Telephone/ Information

Public Health Section

Government Rate

Md. Abdur Rahim

Sanitary Inspector

Public Health Section

Cell: 01718-552606

Email: callcentrekp@gmail.com

23

Unidentified deadbody Burry

1 Day

Written Application

Public Health Section

Free

Md. Abdur Rahim

Sanitary Inspector

Public Health Section

Cell: 01718-552606

Email: callcentrekp@gmail.com

24

Septic-Tank/Pit Emptying

2-3 Day

Application in prescribed form

Conservancy Section

Accordin to Vacutug Size & Trip No, Fee deposit in Ps Account (+VAT)

Md. Aslam Uddin

Conservancy Inspector

Conservancy Section

Cell: 01745-030020

Email: callcentrekp@gmail.com

25

Solid Waste/Dead Animal dispose

1 Day

Plain Aplication/ Telephone/ Information

Conservancy Section

Free

Md. Aslam Uddin

Conservancy Inspector

Conservancy Section

Cell: 01745-030020

Email: callcentrekp@gmail.com